Employers often seem to take for granted that everyone instinctively knows how to clean properly. Because of this, they view training maintenance staff as an unnecessary expense. And yet, to perform their work to the best of their abilities, maintenance staff need to be fully aware of the most effective cleaning methods and equipment to use.
For maintenance staff to be more productive and less likely to incur injuries (along with the negative publicity that may result from fines or accidents), they need to be adequately trained on cleaning procedures and equipment. Many injuries are due to the misuse of equipment – whether through carelessness or a lack of experience. Such accidents can be easily avoided.
If you want staff to clean efficiently, train them to work in a systematic, synchronized and concise manner. For example:
Proper training gives cleaning staff a standardized set of procedures to follow, which in turn will lead to more uniform cleaning. Regardless of the type of facility that needs to be cleaned, having staff that can provide quality cleaning services will protect your corporate image, prolong the lifespan of surfaces and ensure an adequate level of disinfection to reduce the spread of bacteria and microbes.
One of the biggest challenges cleaning professionals face is that of reducing costs – doing more with less. It’s no secret that boosting efficiency is one of the best ways to curb cleaning costs. Did you know that labour costs make up more than 80% of all cleaning costs? Training should therefore not be seen as an expense, but rather as a smart investment. Among other things, training can help to reduce staff turnover, which is extremely costly to employers. Observational learning (modelling) is a highly effective way to train staff.